Photograph the count as it came off the truck
Name the album for the warehouse, the dock, or the receipt. The short pallet, the extra carton, and the seal you found stay on that receiving for the claim.
One album per receipt
Warehouse exception reports · receiving, damage, and safety
Exception reports for the dock you just walked
Photograph the short pallet, the crushed carton, the wet aisle. Speak what did not match. FWDLink drafts the exception, and the claim stays on that receipt.
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The dock becomes the report
Capture the damaged goods while they are still on the dock
A crushed corner, a wet carton, a torn wrap. A short voice note becomes the exception: what is damaged, where it sits, and what the office needs to see. Time and place stay on the photos.
Damage on the photo
Document the safety issue on the floor
A leaning stack, a spill in the aisle, a strap that failed. Photograph it before the floor is cleared. The next shift opens the same album and sees what you found.
Safety stays with the aisle
Send the office one exception report
FWD one link with the photos, the draft, and the notes from the dock. The buyer opens it in the browser. Add the resolution photo later and the same link still works.
One link for the claim
Warehouse exception reports for receiving, damage, and safety
A warehouse exception report starts on the dock, not in a shared camera roll. Name the album for the warehouse, the door, or the receipt. Photograph the count as it came off the truck: the short pallet, the extra carton, and the seal. The claim opens the same place later, with the photos still on that receiving.
Speak a short note while the freight is still on the floor. FWDLink drafts the exception from the photos and that note: what did not match, where it sits, and what the office needs to see. Mark the crush or the gap with photo annotations so the callout stays on the picture. Time and place stay on the shot.
Damaged goods and safety issues belong on that same receipt. A wet carton, a torn wrap, a leaning stack, a spill in the aisle. Photograph them before the floor is cleared. When the buyer needs a number, the same photos can ride an estimate.
FWD one gallery from share links. The office, the buyer, and the carrier open it in the browser. Sharing an album is how you turn the link off after the claim closes. Add a resolution photo later. The link they already opened keeps working.
The record is the receipt itself. The count, the damage, and the safety finding live in one album. The next shift opens that dock door and sees what was already written down.
How a warehouse exception report gets made
Open the receipt
Name the album for the warehouse, the dock, or the receipt. The claim starts there.
Photograph what did not match
Shoot the short count, the damaged goods, and the safety issue as you found them.
Speak a short note
Say what the office needs to see. FWDLink drafts the exception from the photos and that note.
FWD the report
Send one link. When the floor is cleared, add the resolution photo to the same receipt.
Frequently asked questions
What is a warehouse exception report in FWDLink?
A receiving stop: photos of the count, the damaged goods, or the safety issue, a short voice note, and a draft the office can open. The claim stays on that same receipt.
Can I send the buyer one link?
Yes. FWD one share link with the photos and the draft. They open it in the browser. Add a resolution photo later and the same link still works.
Where do damage photos go?
On the receipt album you already started. The crushed carton, the wet wrap, and the photo after it is resolved stay together.
Can the next shift see the exception?
Yes. Use one album per warehouse, dock, or receipt. They open the same place and see the count, the damage, and the safety finding.
What belongs in the report?
The count as it came off the truck, the damaged goods, the safety issue on the floor, and a short note about what the office needs to see.
Put the next exception in one report
Join Free. Receiving, damage, and safety stay on that receipt.