SMS Messaging Program

WorkFotos LLC, a Florida limited liability company doing business as FWDLink ("FWDLink," "we," "us," or "our"), operates a business SMS / text messaging program for customers and workspace users who opt in. This page explains how the program works, what messages you may receive, and how to manage or stop them.

ExampleWhat the SMS opt-in looks like

Here is an example of the opt-in your customers see. On a live quote or contact form, they enter their mobile number and check the box to receive service texts from your business via FWDLink. Consent is optional and is not a condition of any purchase.

Texts come from

[Your business] via FWDLink

Mobile number

I agree to receive SMS texts from this business via FWDLink about my request (appointments, estimates, invoices, and visit updates)

By providing your phone number, you agree to receive SMS customer care messages (such as appointment, estimate, invoice, and visit updates) from this business via FWDLink. Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out. Reply HELP for help. We will not share mobile information with third parties for promotional or marketing purposes. Privacy Policy · Terms of Service · SMS Messaging.

Message frequency

Message frequency varies — usually a few texts around a booking, estimate, or invoice.

Message and data rates may apply.

Reply STOP to opt out, HELP for help.

What you receive

Appointment and visit reminders
Estimates and quote follow-ups
Invoices and payment links
Job updates and confirmations

See our Privacy Policy and Terms of Service.

Brand website: https://fwdlink.com
Legal entity: WorkFotos LLC, dba FWDLink
Address: 2125 Biscayne Blvd, Ste 204 #21075, Miami, FL 33137-5029
Phone: +1 (305) 537-6170
Support: fwdlink.com/support · Contact us

Related policies: Privacy Policy · Terms of Service · Legal Center

1. Who we are

FWDLink is a field-service and content platform at fwdlink.com. Businesses use FWDLink for job photos, pages, CRM, estimates, work orders, invoices, scheduling, and related customer communications. SMS is an optional channel for transactional and service messages after the recipient has consented.

2. Types of messages

FWDLink sends customer-care texts about active service jobs. Depending on the features you or your business enable, texts may include:

Estimate, quote-follow-up, or job-update notices
Appointment, visit, or schedule reminders (including technician on the way)
Invoice or payment notices (including pay links when you request them)
Review or feedback requests after a job
Account, security, or service notices related to FWDLink
Opt-in confirmation and HELP / STOP acknowledgments

We do not use this program for prohibited content (including cannabis, hate, gambling, or similar restricted categories under carrier rules). Marketing texts, when used, are only sent with prior express consent where required by law.

3. How you opt in

You may receive FWDLink SMS only after you provide a mobile number and give consent, for example by:

Checking an optional SMS consent box (unchecked by default) on a public FWDLink Page, Local listing, quote request, or contact form when you include your mobile number. You can submit those forms without opting in to SMS.
Checking a consent box (or equivalent clear consent control) when creating an account, booking, or updating notification settings in FWDLink
Providing your number in the field, by phone, or in CRM to a business that uses FWDLink and agreeing to receive texts from that business through FWDLink
Texting a documented keyword to a FWDLink or business number when that path is offered

Consent language presented at opt-in states the brand and customer care use cases, that message frequency may vary, that Standard Message and Data Rates may apply, that you can reply STOP to opt out and HELP for help, and that we will not share mobile information with third parties for promotional or marketing purposes. Links to our Privacy Policy and Terms of Service appear with the form. Consent is not a condition of purchase where applicable.

4. Message frequency

Message frequency varies. You may receive a few messages around a booking or invoice, or more if you have an active job schedule. We do not promise a fixed number of texts per month.

5. Cost

Message and data rates may apply. Your mobile carrier's standard rates for SMS and data apply. FWDLink does not charge you a separate fee to receive program texts; your carrier may.

6. Opt out (STOP)

Reply STOP to any FWDLink program text to cancel. You will receive a final confirmation that you have been unsubscribed and will not receive further program messages unless you opt in again. You can also turn off SMS in your FWDLink notification settings where available, or ask support to remove your number.

7. Help (HELP)

Reply HELP for help, or contact us at +1 (305) 537-6170, fwdlink.com/support, or fwdlink.com/contact-us. Help replies identify FWDLink and how to reach support.

8. Privacy

Mobile numbers and SMS consent records are used to send the messages you agreed to, to honor STOP / HELP, and to operate and secure the service. We will not share mobile information with third parties for promotional or marketing purposes. Carriers and messaging providers (such as our SMS delivery partner) process messages to deliver the service. See our Privacy Policy for full details, including your privacy rights.

9. Sample messages

Examples of program texts (wording may vary):

FWDLink: Your visit with [Business] is scheduled for [date/time]. Reply STOP to opt out, HELP for help. Msg&data rates may apply.
FWDLink: Invoice #[number] from [Business] is ready: [link]. Reply STOP to opt out, HELP for help. Msg&data rates may apply.
FWDLink: You are opted in to FWDLink SMS. Msg frequency varies. Msg&data rates may apply. Reply STOP to cancel, HELP for help.

10. Contact

WorkFotos LLC, dba FWDLink
2125 Biscayne Blvd, Ste 204 #21075
Miami, FL 33137-5029
Phone: +1 (305) 537-6170
Website: https://fwdlink.com
Support: fwdlink.com/support