Photograph the room as you found it
Name the album for the move, the address, or the customer. The sofa, the table, and the boxes stay on that job for the day you unload.
One album per move
Moving damage reports · inventory, condition, and disputes
Condition reports for the move you just walked
Photograph the dresser before it moves, the chip on the corner, the sofa on the ramp. Speak what you saw. FWDLink drafts the report. You review it, then send one link.
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The walk-through becomes the report
Photograph the scratch while you are still there
A chip on the corner, a scuff on the rail, a mark that was already there. A short voice note becomes the condition: what you saw, where it sits, and what the customer needs to see. Time and place stay on the photos.
Condition on the photo
Keep the load on that same move
Photograph the piece as it goes on the truck and as it comes off. When someone questions a scratch, the photos are already on that job. You review the draft before it goes out.
The dispute stays with the job
Send one condition report
FWD one link with the photos, the draft you reviewed, and the notes from the walk-through. The customer opens it in the browser. Add an unload photo later and the same link still works.
One link for the move
Condition reports for inventory and moving damage
A moving damage report starts in the room, not in a shared camera roll. Name the album for the move, the address, or the customer. Photograph the furniture as you found it, before it is wrapped and before it hits the truck. The unload opens the same place. A vacant-house check for one owner stays on the home watch photo app.
Speak a short note while you are still standing at the piece. FWDLink drafts the condition report from the photos and that note: what was already marked, where the scratch sits, and what the customer needs to see. You review the draft before it goes out. Mark the chip with photo annotations so the callout stays on the picture. Time and place stay on the shot.
A question about damage belongs on that same move. The origin photo and the load photo should not start a new thread. When the office needs a price for a repair, the same photos can ride an estimate.
FWD one gallery from share links. The customer and the office open it in the browser. Sharing an album is how you turn the link off after the job is closed. Add an unload photo later. The link they already opened keeps working.
This page is the move: inventory as you found it, the scratch, and the load. When someone questions a mark, you already have the photos, the note, and the draft you reviewed.
How a moving damage report gets made
Open the move
Name the album for the job, the address, or the customer. The unload starts there.
Photograph the condition
Shoot the room as you found it, the scratch, and the piece on the truck.
Speak a short note
Say what was already there. FWDLink drafts the report. You review the draft.
FWD the report
Send one link. When you unload, add those photos to the same move.
Frequently asked questions
What is a moving damage report in FWDLink?
A walk of the move: photos of the inventory as you found it, the scratch, and the load, a short voice note, and a draft you review. The customer opens one link.
Can I send the customer one link?
Yes. FWD one share link with the photos and the draft you reviewed. They open it in the browser. Add an unload photo later and the same link still works.
Where do scratch photos go?
On the move album you already started. The chip at the origin and the piece on the truck stay on that job. You do not need a second thread when someone questions a mark.
Do I review the draft before it goes out?
Yes. FWDLink drafts the report from the photos and your note. You read it, change what you need, and then send the link.
Can I use this when a customer questions a scratch?
Yes. The origin photo, the load photo, and the note you spoke are already on that move. Review the draft and send the same link.
Put the next move in one report
Join Free. Inventory, condition, and the scratch stay on that job.