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Appliance repair software · kitchen and laundry calls

Every appliance call on one client file

FWDLink helps appliance repair teams keep clients, schedule, model photos, estimates, invoices, and Your Page in one workspace.

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Appliance technician servicing a residential kitchen unit

From the service call to the paid repair

Appliance tech arriving for a kitchen service stop

Schedule kitchen and laundry stops

Put each call on CRM Schedule with address, appliance type, and access notes.

Jobs & schedule

Technician repairing a residential washing machine

Capture model and serial proof

Shoot nameplates, error codes, and part photos into the property album before you leave.

Photos & records

Appliance repair invoice on a phone in the kitchen

Invoice after the fix

Attach proof and send the invoice from the kitchen — fees on Plans.

Billing

Finished kitchen after appliance repair

Show real repairs nearby

Your Page and Local publish finished jobs when you want more calls in the area.

Marketing

Appliance repair CRM and field service software

Appliance repair software on FWDLink keeps every service call, model photo, estimate, invoice, and customer note together in Business CRM. Leads from Your Page, the client file, the schedule, and the work order open the same way in the shop and in the home.

Plan the day on CRM Schedule. Put each stop on the calendar with the site address, and use route planner when laundry and kitchen calls stack up.

Keep brand, model, serial, and prior parts on each client so return visits start with context.

Quote and get paid with proof attached. Send estimates and invoices from the kitchen, invite customers to the portal, and keep them updated around arrival windows.

Show real repairs on Your Page and Local. Compare storage and online payment options on Plans.

How appliance repair teams use FWDLink

  1. 1

    Capture the inquiry

    Quote form on Your Page lands in Leads — save as client when you book the call.

  2. 2

    Schedule the stop

    Put the appliance stop on CRM Schedule with the site address.

  3. 3

    Document and invoice

    Shoot the nameplate and repair, attach proof, send the invoice from the field.

  4. 4

    Keep the next visit ready

    The same client file holds model history for the next service window.

Frequently asked questions

  • What does appliance repair software include on FWDLink?

    Clients, schedule, work orders, model photos by property, estimates, invoices, optional route planning, Your Page, and a client portal — the job and the bill in one workspace.

  • Can techs work from the phone?

    Yes. Mobile apps and the phone browser open work orders, albums, estimates, and invoices in the field.

  • Can I track warranty and prior parts?

    Yes. Keep notes and photos on the client so the next tech sees what was already replaced.

  • Is FWDLink CRM / field service software for appliance repair?

    Yes. It is service business software built around Business CRM — jobs, proof, and billing on one client record for appliance teams.

  • Can I keep jobsite or shop photos on the client and attach them when I bill?

    Yes. Capture field, bay, or device photos into the client album, share a link when someone asks for proof, and attach the same set to the estimate or invoice — fees for online payments are on Plans.

Photo documentation that helps you get paid

Shoot on the job, in the shop, or at the bench. Keep stills on the same client file. Attach before/after proof to the estimate and invoice.

  • Photos on the same client file

    Field, shop, and device stills land in one album on the customer — not scattered across camera rolls.

  • Before/after proof, ready to share

    Reopen the visit gallery next time, or FWD a clean link when the customer asks what you found.

  • Attach proof and get paid

    The same photos ride on the estimate and invoice in Business CRM — then collect online from Plans.

See all features

Run the next appliance call on FWDLink

Join Free. Model photos, schedule, and invoices together.

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