Document the crack or chip
Shoot impact points and crack length into the client album before you quote repair vs replace.
Photo proof
Windshield software · damage photo to paid
Crack photos, quotes, and paid installs together
FWDLink helps auto glass teams keep clients, damage photos, estimates, invoices, and Your Page in one workspace — so the mobile tech and the shop share one record.
Get the app for iPhone and Android
From the chip photo to the paid replace
Quote repair or replace on site
Attach damage photos to the estimate. Convert to a work order when insurance or the owner approves.
Estimates
Schedule the mobile install
Put the vehicle, address, and glass SKU on CRM Schedule. Reopen the same damage album at install time.
Jobs & schedule
Invoice with install proof
Attach before/after glass photos to the invoice and collect payment online — fees on Plans. Your Page shows real glass work nearby.
Billing
Windshield and glass repair CRM software
Windshield software on FWDLink keeps every crack photo, estimate, install, invoice, and customer note together in Business CRM. Leads from Your Page, the client file, the schedule, and the work order open the same way in the shop and in the mobile truck.
Plan installs on CRM Schedule. Put each vehicle on the calendar with the site address, and use route planner when several replacements land in one morning.
Keep damage and finished glass galleries on each job so insurance and owners have proof ready.
Quote and get paid with proof attached. Send estimates and invoices from the job, invite customers to the portal, and keep them updated around curing windows.
Show real glass work on Your Page and Local. Compare storage and online payment options on Plans.
How auto glass teams use FWDLink
Capture the damage lead
Quote form on Your Page lands in Leads — save as client when you win the job.
Shoot and quote
Document the crack or chip, attach photos to the estimate, get approval.
Install and invoice
Schedule the tech, shoot finished glass, send the invoice with proof.
Keep the vehicle file ready
The same client holds history for the next chip or side glass.
Frequently asked questions
What does windshield software include on FWDLink?
Clients, schedule, work orders, damage and install photos, estimates, invoices, Your Page, and a client portal — the glass job and the bill in one workspace.
Can mobile glass techs work from the phone?
Yes. Mobile apps and the phone browser open work orders, albums, estimates, and invoices at the vehicle.
Is glass-repair-software the same page?
Yes. /glass-repair-software/ redirects here so both search phrases land on this windshield CRM landing.
Is FWDLink CRM / field service software for auto glass?
Yes. It is service business software built around Business CRM — jobs, proof, and billing on one client record for windshield and glass repair teams.
Photo documentation that helps you get paid
Shoot on the job, in the shop, or at the bench. Keep stills on the same client file. Attach before/after proof to the estimate and invoice.
Photos on the same client file
Field, shop, and device stills land in one album on the customer — not scattered across camera rolls.
Before/after proof, ready to share
Reopen the visit gallery next time, or FWD a clean link when the customer asks what you found.
Attach proof and get paid
The same photos ride on the estimate and invoice in Business CRM — then collect online from Plans.
Run the next glass job on FWDLink
Join Free. Damage photos, quotes, and invoices together.