Document mitigation as you go
Shoot wet materials, containment, and meter readings into the property album on day one.
Mitigation
Water damage software · mitigation, drying, claims
Every water loss on one client file
FWDLink helps water damage and restoration teams keep clients, moisture photos, drying notes, estimates, invoices, and Your Page in one workspace.
Get the app for iPhone and Android
From the emergency call to the paid dry-out
Track the dry-out
Keep equipment placement and daily progress photos on the same client the adjuster will review.
Drying
Schedule emergency crews
Put emergency response and equipment checks on CRM Schedule with site access notes on the work order.
Jobs & schedule
Invoice with claim-ready proof
Send estimates and invoices with galleries attached and FWD a report when they need the record.
Billing
Water damage and restoration CRM / field service software
Water damage software on FWDLink keeps every job, photo, estimate, invoice, and customer note together in Business CRM. Leads from Your Page, the client file, the schedule, and the work order open the same way in the office and in the field.
Plan the day on CRM Schedule. Put each stop on the calendar with the site address, and use route planner when the morning is packed.
Keep moisture photos, equipment logs, and daily progress on each loss for the next crew and the claim file.
Quote and get paid with proof attached. Send estimates and invoices from the job, invite customers to the portal, and keep them updated around arrival windows.
Show real work on Your Page and Local. Compare storage and online payment options on Plans.
How water damage teams use FWDLink
Capture the inquiry
Quote form on Your Page lands in Leads — save as client when you win the job.
Schedule the stop
Put the mitigation or equipment check on CRM Schedule with the site address.
Document and invoice
Shoot the visit, attach proof, send the invoice from the field.
Keep the next visit ready
The same client file holds history for the next service window.
Frequently asked questions
What does water damage software include on FWDLink?
Clients, schedule, work orders, moisture and progress photos by property, estimates, invoices, optional route planning, Your Page, and a client portal — the job and the bill in one workspace.
Can techs work from the phone?
Yes. Mobile apps and the phone browser open work orders, albums, estimates, and invoices in the field.
Can I run recurring accounts?
Yes. Keep the client and site on file, schedule the next window, and reopen the same photo history.
Is FWDLink CRM / field service software for water damage?
Yes. It is service business software built around Business CRM — jobs, proof, and billing on one client record for water damage teams.
Photo documentation that helps you get paid
Shoot on the job, in the shop, or at the bench. Keep stills on the same client file. Attach before/after proof to the estimate and invoice.
Photos on the same client file
Field, shop, and device stills land in one album on the customer — not scattered across camera rolls.
Before/after proof, ready to share
Reopen the visit gallery next time, or FWD a clean link when the customer asks what you found.
Attach proof and get paid
The same photos ride on the estimate and invoice in Business CRM — then collect online from Plans.
Run the next water loss on FWDLink
Join Free. Mitigation photos and invoices together.