Shoot screens, readers, and docks
Capture cracked glass, swipe failures, and serial tags on the client album before you quote depot or on-site service.
Photo proof
POS terminal repair · device photo to paid
Device photos, quotes, and paid tickets together
FWDLink helps POS repair shops keep clients, intake photos, estimates, invoices, and Your Page in one workspace — so depot techs and field techs share one record.
Get the app for iPhone and Android
From the cracked screen to the paid ticket
Quote swap vs repair fast
Attach intake photos to the estimate. Convert to a work order when the merchant approves loaner or parts.
Estimates
Schedule depot and site visits
Put merchant site, terminal model, and window on CRM Schedule. Reopen the same album when the loaner ships back.
Jobs & schedule
Invoice with device proof
Attach before/after terminal photos to the invoice and collect payment online — fees on Plans. Your Page shows real POS work nearby.
Billing
POS terminal repair CRM software
POS terminal repair software on FWDLink keeps every intake photo, estimate, depot ticket, invoice, and merchant note together in Business CRM. Leads from Your Page, the client file, the schedule, and the work order open the same way at the bench and on site.
Plan loaners and site visits on CRM Schedule. Put each terminal on the calendar with merchant address and promised return.
Keep damage and finished galleries on each ticket so merchants see what was swapped or repaired.
Quote and get paid with proof attached. Send estimates and invoices from the shop, invite merchants to the portal, and keep them updated around parts delays.
Show real POS work on Your Page and Local. Compare storage and online payment options on Plans. Separate from computer and tablet repair landings.
How POS shops use FWDLink
Capture the merchant intake
Quote form on Your Page lands in Leads — save as client when you take the terminal.
Shoot and quote
Document screens and readers, attach photos to the estimate, get approval.
Repair and invoice
Track depot or site work, shoot finished proof, send the invoice.
Keep the merchant file ready
The same client holds history for the next reader or dock job.
Frequently asked questions
What does POS terminal repair software include on FWDLink?
Clients, schedule, work orders, intake and finish photos, estimates, invoices, Your Page, and a client portal — the ticket and the bill in one workspace.
Can depot and field techs share one record?
Yes. Mobile apps and the phone browser open the same work orders, albums, estimates, and invoices.
Why not tablet-repair-software?
POS terminals and payment readers are a distinct merchant niche. Computer and phone repair have separate landings; this page targets terminal service shops.
Is FWDLink CRM software for POS terminal repair?
Yes. It is service business software built around Business CRM — tickets, proof, and billing on one client record for POS repair teams.
Photo documentation that helps you get paid
Shoot on the job, in the shop, or at the bench. Keep stills on the same client file. Attach before/after proof to the estimate and invoice.
Photos on the same client file
Field, shop, and device stills land in one album on the customer — not scattered across camera rolls.
Before/after proof, ready to share
Reopen the visit gallery next time, or FWD a clean link when the customer asks what you found.
Attach proof and get paid
The same photos ride on the estimate and invoice in Business CRM — then collect online from Plans.
Run the next POS ticket on FWDLink
Join Free. Device photos, quotes, and invoices together.