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Pool service software · weekly routes and repairs

Every pool stop on one client file

FWDLink helps pool techs keep clients, weekly routes, chemistry notes, equipment photos, invoices, and Your Page in one workspace.

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Pool technician servicing a residential pool

From the route stop to the paid clean

Clear pool water after a scheduled service stop

Schedule the weekly route

Put each pool and window on CRM Schedule. Use Route Planner when the day is packed.

Routes

Pool equipment pad photographed during service

See equipment before you arrive

Open prior filter, pump, and chemistry notes on the property album.

Equipment history

Technician adding pool service notes on a phone

Document chemistry and repairs

Capture readings and repair photos on the same work order the office can open.

Field notes

Pool service report with photos ready to share

Invoice and share proof

Send the invoice after the stop and FWD a report when the owner wants the visit record.

Billing & proof

Pool service CRM and field service software

Pool service software on FWDLink keeps every job, photo, estimate, invoice, and customer note together in Business CRM. Leads from Your Page, the client file, the schedule, and the work order open the same way in the office and in the field.

Plan the day on CRM Schedule. Put each stop on the calendar with the site address, and use route planner when the morning is packed.

Keep chemistry history and equipment photos on each pool so the next tech arrives ready.

Quote and get paid with proof attached. Send estimates and invoices from the job, invite customers to the portal, and keep them updated around arrival windows.

Show real work on Your Page and Local. Compare storage and online payment options on Plans.

How pool teams use FWDLink

  1. 1

    Capture the inquiry

    Quote form on Your Page lands in Leads — save as client when you win the job.

  2. 2

    Schedule the stop

    Put the pool stop on CRM Schedule with the site address.

  3. 3

    Document and invoice

    Shoot the visit, attach proof, send the invoice from the field.

  4. 4

    Keep the next visit ready

    The same client file holds history for the next service window.

Frequently asked questions

  • What does pool service software include on FWDLink?

    Clients, schedule, work orders, photos by property, estimates, invoices, optional route planning, Your Page, and a client portal — the job and the bill in one workspace.

  • Can techs work from the phone?

    Yes. Mobile apps and the phone browser open work orders, albums, estimates, and invoices in the field.

  • Can I run recurring accounts?

    Yes. Keep the client and site on file, schedule the next window, and reopen the same photo history.

  • Is FWDLink CRM / field service software for pool service?

    Yes. It is service business software built around Business CRM — jobs, proof, and billing on one client record for pool service teams.

Photo documentation that helps you get paid

Shoot on the job, in the shop, or at the bench. Keep stills on the same client file. Attach before/after proof to the estimate and invoice.

  • Photos on the same client file

    Field, shop, and device stills land in one album on the customer — not scattered across camera rolls.

  • Before/after proof, ready to share

    Reopen the visit gallery next time, or FWD a clean link when the customer asks what you found.

  • Attach proof and get paid

    The same photos ride on the estimate and invoice in Business CRM — then collect online from Plans.

See all features

Run the next pool route on FWDLink

Join Free. Routes, chemistry notes, and invoices together.

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