Help Center
Leads & CRM
Lead capture & chat helper
Forms and chat-style helpers on your page that turn visitors into contacts.
What it is
Lead capture puts contact forms and guided chat-style helpers on your public page so visitors can ask for a quote, book a call, or leave details without leaving your brand.
Why it helps
You stop losing leads in DMs. Every submission lands in your Leads inbox ready for follow-up.
How to use it
- 1
Add a form or chat helper block to your page.
- 2
Choose the fields you need (name, phone, job type, message).
- 3
Publish and share your page where customers find you.
- 4
Open Leads to reply and move new contacts through your pipeline.
Related guides
- Leads inbox & pipelineSee every inquiry in one inbox and move deals through clear pipeline stages.
- AutomationsEasy flows — respond to visitors and leads without manual busywork.
- BookingLet visitors book time on your page without back-and-forth messaging.
- Your pageYour public page at fwdlink.com/you — links, blocks, and a home for every inquiry.
Try it on your page
Start free and turn this feature on when you need it.