Shoot the device before you open it
Capture case condition, screen damage, and serial notes on the client album so the finished machine looks honest next to intake.
Photo proof
Computer repair software · device proof to paid
Device photos, work orders, and paid invoices together
FWDLink helps computer repair shops keep clients, device photos on the same client file, estimates, invoices, and Your Page in one workspace — so the bench and the counter share one record from intake to paid pickup.
Get the app for iPhone and Android
From the drop-off photo to the paid pickup
Quote the fix on the counter
Save the client once. Attach intake photos to the estimate and convert to a work order when they approve parts and labor.
Estimates
Invoice with the repair proof
Attach the gallery to the invoice and collect payment online — fees on Plans. Your Page shows real bench work nearby.
Billing
Keep every ticket on one client file
Desktops, laptops, and follow-up service reopen the same customer record — notes, photos, and paid invoices in one place.
Customers & jobs
Computer repair CRM and shop software
Computer repair software on FWDLink keeps every device drop-off, bench photo, estimate, invoice, and customer note together in Business CRM. Leads from Your Page, the client file, the schedule, and the work order open the same way at the counter and on the bench.
Treat tickets as work orders. Put each desktop or laptop job on CRM Schedule with the promised pickup window, and reopen the same client for warranty follow-ups.
Keep intake and finished galleries on each job so owners see what changed — and you have proof if parts or data questions come back later.
Quote and get paid with proof attached. Send estimates and invoices from the shop, invite customers to the portal, and keep them updated when the machine is ready.
Show real repair work on Your Page and Local. Compare storage and online payment options on Plans. Laptop repair searches land here too — same shop workflow for notebooks and desktops.
How computer repair shops use FWDLink
Capture the drop-off
Quote form on Your Page lands in Leads — save as client when the device comes in.
Shoot and quote
Document condition, attach photos to the estimate, get parts approval.
Repair and invoice
Track the work order, shoot finished proof, send the invoice at pickup.
Keep the next ticket ready
The same client file holds history for the next laptop or desktop.
Frequently asked questions
What does computer repair software include on FWDLink?
Clients, schedule, work orders, device photos, estimates, invoices, Your Page, and a client portal — the ticket and the bill in one workspace.
Does this cover laptop repair too?
Yes. Desktops and laptops share the same client file, work order, and photo album. /laptop-repair-software/ redirects here.
Can techs work from the phone on the bench?
Yes. Mobile apps and the phone browser open work orders, albums, estimates, and invoices at the bench.
Is FWDLink a computer repair CRM / shop software?
Yes. It is service business software built around Business CRM — jobs, proof, and billing on one client record for computer repair shops.
Can I keep jobsite or shop photos on the client and attach them when I bill?
Yes. Capture field, bay, or device photos into the client album, share a link when someone asks for proof, and attach the same set to the estimate or invoice — fees for online payments are on Plans.
Photo documentation that helps you get paid
Shoot on the job, in the shop, or at the bench. Keep stills on the same client file. Attach before/after proof to the estimate and invoice.
Photos on the same client file
Field, shop, and device stills land in one album on the customer — not scattered across camera rolls.
Before/after proof, ready to share
Reopen the visit gallery next time, or FWD a clean link when the customer asks what you found.
Attach proof and get paid
The same photos ride on the estimate and invoice in Business CRM — then collect online from Plans.
Run the next PC repair on FWDLink
Join Free. Device photos, quotes, and invoices together.