Shoot glass, mounts, and bodies
Capture fungus, scratches, and drop damage on the client album before you quote CLA, shutter, or sensor work.
Photo proof
Camera repair · damage photo to paid
Lens photos, quotes, and paid repairs together
FWDLink helps camera repair shops keep clients, intake photos, estimates, invoices, and Your Page in one workspace — so the optical bench and the counter share one record.
Get the app for iPhone and Android
From the scratched lens to the paid ticket
Quote before you strip the mount
Attach intake photos to the estimate. Convert to a work order when the photographer approves parts and labor.
Estimates
Track every body on schedule
Put brand, serial, and promised date on CRM Schedule. Reopen the same album at final focus checks.
Jobs & schedule
Invoice with finish proof
Attach before/after optical photos to the invoice and collect payment online — fees on Plans. Your Page shows real camera work nearby.
Billing
Camera and lens repair CRM software
Camera repair software on FWDLink keeps every intake photo, estimate, optical ticket, invoice, and customer note together in Business CRM. Leads from Your Page, the client file, the schedule, and the work order open the same way at the counter and on the optical bench.
Plan turnaround on CRM Schedule. Put each body or lens on the calendar with serial and promised pickup.
Keep damage and finished galleries on each ticket so customers see what was cleaned or replaced.
Quote and get paid with proof attached. Send estimates and invoices from the shop, invite customers to the portal, and keep them updated around parts delays.
Show real camera work on Your Page and Local. Compare storage and online payment options on Plans. This page is for camera body and lens repair — not security camera installs.
How camera shops use FWDLink
Capture the intake
Quote form on Your Page lands in Leads — save as client when you take the body or lens.
Shoot and quote
Document glass and mounts, attach photos to the estimate, get approval.
Repair and invoice
Track the ticket, shoot finished proof, send the invoice.
Keep the serial file ready
The same client holds history for the next CLA or shutter job.
Frequently asked questions
What does camera repair software include on FWDLink?
Clients, schedule, work orders, intake and finish photos, estimates, invoices, Your Page, and a client portal — the optical ticket and the bill in one workspace.
Is this the same as security-camera-software?
No. Security camera software covers installs and low-voltage service. This page is for camera body and lens repair shops.
Can techs work from the phone at the bench?
Yes. Mobile apps and the phone browser open work orders, albums, estimates, and invoices at the bench.
Is FWDLink CRM software for camera repair shops?
Yes. It is service business software built around Business CRM — tickets, proof, and billing on one client record for camera repair teams.
Photo documentation that helps you get paid
Shoot on the job, in the shop, or at the bench. Keep stills on the same client file. Attach before/after proof to the estimate and invoice.
Photos on the same client file
Field, shop, and device stills land in one album on the customer — not scattered across camera rolls.
Before/after proof, ready to share
Reopen the visit gallery next time, or FWD a clean link when the customer asks what you found.
Attach proof and get paid
The same photos ride on the estimate and invoice in Business CRM — then collect online from Plans.
Run the next camera ticket on FWDLink
Join Free. Lens photos, quotes, and invoices together.