Fill the bays without losing the car
Put drop-offs, loaners, and waiters on CRM Schedule with the customer and vehicle on the same job card.
Jobs & schedule
Auto repair software · mechanic shop photos that get paid
Bay photos, estimate, and invoice on one client
FWDLink helps mechanic shops keep the vehicle, schedule, and photos on the same client file — diagnostic proof, estimates, and invoices together so advisors and techs open one record when it is time to get paid.
Get the app for iPhone and Android
From the diagnostic photo to the paid repair
Show the wear before you quote
Shoot pads, belts, leaks, and codes into the client album. Attach those photos to the estimate so approval is not a phone-tag fight.
Photos & records
Invoice from the bay with proof
Send the invoice with the same diagnostic photos attached and collect payment online — fees on Plans.
Billing
Keep the history for the next RO
Reopen prior bay photos on the next visit. Your Page and Local show real shop work when you want more RO volume nearby.
Records & marketing
Auto repair and mechanic shop software
Auto repair software on FWDLink keeps every vehicle, bay photo, estimate, invoice, and customer note together in the All-in-one Business CRM. Advisors and techs open the same client file from the counter or the phone.
Plan the day on CRM Schedule. Put each RO on the calendar with the vehicle and customer already linked.
Quote and get paid with proof attached. Send estimates and invoices from the shop floor, invite customers to the portal, and keep them updated around parts and pickup.
Show real shop work on Your Page and Local. Compare storage and online payment options on Plans.
How mechanic shops use FWDLink
Capture the concern
Quote form or walk-in lands in Leads — save as client when you open the RO.
Schedule the bay
Put the vehicle on CRM Schedule with advisor notes.
Document and invoice
Shoot diagnostics, attach proof, send the estimate or invoice.
Keep the car history
The same client file holds photos for the next service visit.
Frequently asked questions
What does auto repair software include on FWDLink?
Clients, schedule, work orders, photos by vehicle, estimates, invoices, Your Page, and a client portal — the RO and the bill in one workspace.
Can advisors and techs share the same client file?
Yes. The counter and the bay open the same schedule, album, estimate, and invoice.
Can I send photo estimates from the shop floor?
Yes. Attach diagnostic photos to estimates and invoices so customers approve with context.
Is FWDLink CRM / field service software for mechanic shops?
Yes. It is service business software built around Business CRM — jobs, proof, and billing on one client record for auto repair teams.
Can I keep jobsite or shop photos on the client and attach them when I bill?
Yes. Capture field, bay, or device photos into the client album, share a link when someone asks for proof, and attach the same set to the estimate or invoice — fees for online payments are on Plans.
Photo documentation that helps you get paid
Shoot on the job, in the shop, or at the bench. Keep stills on the same client file. Attach before/after proof to the estimate and invoice.
Photos on the same client file
Field, shop, and device stills land in one album on the customer — not scattered across camera rolls.
Before/after proof, ready to share
Reopen the visit gallery next time, or FWD a clean link when the customer asks what you found.
Attach proof and get paid
The same photos ride on the estimate and invoice in Business CRM — then collect online from Plans.
Run the next RO on FWDLink
Join Free. Clients, schedule, photos, and invoices together.